Consulting
I have over 20 years of experience in executive positions in international companies and corporations, as well as being self-employed
You can be assured that I am aware of what I am talking about.
Complex challenges, exceptional business situations or functional subject matters... I want you to be successful! Sustainable!
Sometimes, you may need someone to give you advice. Are you looking for someone with extensive experience who is also able to look at the problem from a different perspective? Particularly welcome are SMEs.
- Process digitization and optimization (SLA)
- Consolidation and centralization of service processes
- Process management
- Establishment of shared service centers
- Development and implementation of EDI processes
- Development of a web-based customer portal (customer self-service)
- Service As A Business - "Service is not part of the business - service is the business"
- Operational implementation of mergers and acquisitions
- Suddenly sold and now? Consulting acquired companies on dealing with crises and changes (change management) in a volatile job market environment.
- Agile is not just for IT people - application of agile methods in the company